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Holiday Message from Judy Baumgartner

Released: 12/17/2018

Greetings everyone!

It’s hard to believe that 2018 is nearly over. As I reflect on the year, we have so much to be proud of at the VNA, I’d like to take the time to highlight a few key successes:

  • Further improvement in reducing re-admissions – the rate of our improvement in 2018 translates to an additional 375 patients avoiding a hospital stay because of the care and support from the VNA team.
  • Home Care Elite Top 5% – we continue to be a national leader!
  • Pharmacy patient satisfaction – we continue as a national leader!
  • Developed and launched the VNA Oncology Navigation program for Great Lakes Oncology.
  • Invested in new offices for our Allegany and GLOW branches.
  • Set a plan for the future by selecting and planning for our new Erie County office.

Our patients are truly grateful for all that our team does for them – 98% of our patients would recommend the VNA to a friend or family member!

My sincere thank you for the commitment you demonstrate to our patients and to each other, every day.

I wish you and your families all a wonderful holiday season and I look forward to 2019!