Medical Professionals

Contact Information

VNA of WNY - Erie County
Central Intake
650 Airborne Parkway
Cheektowaga, NY 14225

Services: Easy Referrals

The VNA's Centralized Referral Intake Department is designed to make patient referrals as easy and efficient as possible. We aim to help patients and their families through the referral process, coordinating all referrals and admissions for all services offered by both the VNA and VNA Home Care Services.

  • Referrals taken 24 hours a day, 7 days a week, and 365 days per year. Please call (716) 630-8100.
  • Referrals are handled by a customer service representative expert in that particular field.
  • A registered nurse is available at all times.
  • Normal business hours are from 8 a.m. to 8:30 p.m. weekdays, and from 8 a.m. to 4:30 p.m. on weekends.
  • After hours, an extensive on-call team consisting of nurses, pharmacists, rehab therapists, home health aides and warehouse/dispatch staff is available.

Get the VNA Advantage

  • Experienced home health nurses serving as liaisons in most area hospitals.
  • Liaisons also work with many local nursing homes and rehabilitation facilities.
  • The liaison team assists physicians and discharge planners in planning the transition from hospital to home.